How AGC makes decisions faster and reduces risk with Cikisi

AGC Glass Europe is an international group, based in Belgium, which produces and processes flat glass for the construction, automotive, solar and specialized industries. It is the European branch of the world leader in flat glass: the Japanese Asahi Glass Group (AGC).

See in action
Monitoring objectives

Automate monitoring of some 15 topics

AGC Europe's objective was to be able to better understand and monitor the actions taken by their suppliers and customers. The aim is then to use this information to make decisions
quickly and reduce risks by identifying the factors that could threaten the company or group. Thanks to Cikisi, AGC structures its monitoring and alerts so that it never misses a beat.

The impact of monitoring at AGC

Deliver relevant information to relevant departments

Thanks to Cikisi, dedicated information is provided directly to the various people/departments within the company, so that they can make the most of it. The alerts set up by AGC's monitoring team enable daily notification of the themes being monitored.

The benefits of Cikisi

Why Cikisi and not someone else?

Lionel Ventelon (R&D Technology Scouting Manager at AGC) cites 4 reasons for choosing Cikisi. The first reason is the team, which really helps set up the scouting process. Secondly, artificial intelligence helps to highlight potential threats and opportunities that are detected and may have slipped under the radar of the person in charge of scouting. AGC is also in the process of digitizing, so it was important for them to automate their monitoring to cope with the sheer volume of information. Lastly, Cikisi makes it possible to structure an elaborate search with advanced filters in a completely unstructured environment such as the web.

Interview with Lionel Ventelon and Amélia Desmet

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